Phone Analytics: Changing the future of Marketing

Phone analytics are used for understanding of what happens with customers on the phone. It is possible to get an overview of all the call activity within a certain timeframe. Phone calls are an important part of marketing campaigns, particularly for the business-to-business market. But, without call-tracking data, there's no way to know how well the sales team is doing with those follow-up calls. Using the analytics data, businesses can take steps to improve by reducing the call abandonment rate.  For more read: https://www.entrepreneur.com/article/273584