For long term survival of an organization, they need regular and loyal customers. According to Brian Horn (Author and Co-Founder of Authority Alchemy), for building long term relationships with your customers, an organization needs to build trust. Following are the ways to build relationship and brand loyalty: • Offering returning customers a discount on services.
 • Giving rewards for references.
 • Offering updates.
 • Really caring about your customers.
 Read more at: http://www.entrepreneur.com/article/245439
						
											 
					
					
										
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