SigmaWay Blog

With significant increase in online sales and more customers opting to purchase through mobile devices, high street retailers are facing difficult times. No wonder it is time to elevate shopping experience to a whole new level. Though Retails Analytics is not a new concept, the approach faces challenges in brick-and-mortar stores. Investing in real-time Wi-Fi analytics, where modern in-store analytics technologies can integrate with existing in-store Wi-Fi infrastructure to capture precise and real-time customer behaviour in stores, can be a solution. Creating an inclusive shopping experience that effectively combines the online and offline experience is the need of the hour. Read More at: http://www.fourthsource.com/mobile/future-analytics-retail-19148

The Retail industry is very competitive. Retailers need to apply analytics to analyze consumer behavior and retain them. Predictive Analytics help retailers to predict the response of customers regarding new offer, discount or product. But barrier of culture and stage fright, stop them to apply big data analytics.

Leslie Dinham (Teredata) in her article "two ways retailers are overcoming barriers to analytics adoption," talks about solutions to these barriers or adoption blockers. They are:

Barrier 1# Culture is the culprit: Employees get rigid due to working in the same culture, performing same job or duties. They don’t want to change their decision making process and roles. It becomes difficult to apply data analytics in this culture. The solution to this problem could be informing employee about the benefits of using data analytics and provide necessary training.

Barrier 2# Stage Fright: Many times, retailers won’t get success while applying analytics in their organization because they won’t able to choose the right team, tool or technology, won’t able to integrate new analytical capabilities into operations or the culture of the organization is not innovative. Paying attention while applying analytics in these things can help organizations to successfully apply analytics.

To know more about these barriers and solution to them, read an article at: http://www.forbes.com/sites/teradata/2015/05/13/two-ways-retailers-are-overcoming-barriers-to-analytics-adoption/

In today's present scenario, retailers are facing threat from online stores. There is a fall in profit percentage. But to deal with this, retailers are increasing their customer's database as they can apply analytics on the data, predict and track customer behavior.

 In this context, the Future group's plan is to increase the database of customers so that they can fight ecommerce companies.

According to Punit Soni (CPO at online marketplace Flipkart), “Capturing a huge swath of pricing and things of the largest economies of the world, and becoming the default marketplace is not easily doable for offline players”.

To know more about Future Group strategy and analytics in retail, read an article link “Future Group banking on analytics to battle e-commerce companies” by Jayadevan PK (ET Bureau): http://articles.economictimes.indiatimes.com/2015-05-08/news/61947503_1_rakesh-biyani-future-group-data-analytics