SigmaWay Blog

SigmaWay Blog tries to aggregate original and third party content for the site users. It caters to articles on Process Improvement, Lean Six Sigma, Analytics, Market Intelligence, Training ,IT Services and industries which SigmaWay caters to

3 Ways Big Data Can Help Financial Institution

Big data and financial services have played their role together to boost the company's profits. Big data is providing advantages to financial services in three ways. Firstly, big data is keeping financial companies ahead to develop more creative and innovative ways of using big data to predict future, which companies are going to earn profits and which type products will be demanded in future. Nowadays, financial companies can easily monitor and respond to changes that exist in financial markets. Secondly, banks are also using big data to become more customer focused. This can be done by tapping the reams of unstructured data like lifestyle information, social media activity, and customer feedback and support requests. Thirdly, big data can be used in fraud detection. Read more at:http://www.smartdatacollective.com/bernardmarr/335942/3-ways-big-data-changing-financial-institutions-forever

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Finding And Understanding The Data

It is not easy to understand what a dataset represents and how to use that information. One can understand the data by interacting people who know about data and through other alternative means. Usually the problem of finding and understanding the data exists in many companies which leverages data to enhance their decision making and their products. Many technologies relating to data made it easier to process massive amount of data and visualizing results in a better way. But the absence of focus on empowering users to find and understand data has made it difficult for reliability and efficiency. It has been more concrete to measure and show progress of efficiency and visualization capabilities of the process. Read more at:http://www.smartdatacollective.com/venky-ganti/332052/data-time-investment-finding-and-understanding-data

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An insight into marketing analytics

Marketing is heading towards Big Data and analytics. Marketers are experiencing increased complexity in both their departments as well as daily pursuits. Data complexity is increased with campaigns on social media combined with other data sources from sales and finance. So companies are now resorting to marketing analytics for data aggregation, analysis and making data-driven decisions. Before going ahead with marketing analytics, companies should identify their key objectives based on a definite analytics platform which is divided into milestones in sync with the existing framework of the company. Once this is done, one can start the analytics journey and hold key stakeholders responsible for results all of which are based on the company’s goals and vision. Data techniques to be used should be decided solely on the basis of the company’s objective. It is important to focus on the correct segment of data within the entire data set. This way one can increase the chance of gaining actionable insights on data and thus pushing the company towards growth. Read more at:https://channels.theinnovationenterprise.com/articles/marketing-analytics-do-you-have-a-framework

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The various forms of loyal customers

Every business needs a set of loyal customers. The loyal customer varies from one to the other in the field of business. There are customers who are satisfied but are not loyal and can be termed as dangerous customer. They don't really love or hate you. There are customers who are loyal to your loyal program. There are customers who are loyal to your procedure, but not to your products. There are customers who enjoy convenience of our business for some definite reasons. The customers may not like you sometime but they are loyal to whatever they do. A bunch of customer gets attracted only when there is a low price of the products or the process involved. And lastly there are some wise customers who all are loyal to whatever you do. The process or the product process doesn't even matter to them and hence they will stick to the process whatsoever. Read more at: http://www.business2community.com/customer-experience/six-types-of-loyal-customers-01294343

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How to tackle interview questions

The job interviews are always unpredictable and without any definite knowledge about the situations you'll be in. There is always a need to groom your skills and get prepared for any upcoming challenges. The aim is to market yourself in that span of time and show how efficient and productive you are. The strength should be revealed with modesty. The weakness should be revealed but strongly so that it looks like a weakness. Every point you put up in an interview should be related to your work. The salary expectations should be loud and clear without any case of undervaluing and overvaluing yourself. Something which the interviewers would be looking for is about you. The key to succeed and cracking the best of the interviews is by holding the right attitude.  Read more at:http://www.business2community.com/human-resources/tackling-four-common-job-interview-questions-01290700

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Usage of Big Data and Machine Learning in Finance

Over a decade ago, High frequency trading (HFT) used to be part of very few financial firms, but now it is an integral part of every major financial firm and is key to drive the success of these firms. Many industry experts in the field are of an opinion that big data has started entering into the financial sector at a minute level for now and it will follow the same trend like the HFT in expanding into ever major company. It will be the major decisive factor in taking many calls in near future. On the technical level, many experts feel Machine Learning (ML) will take a dominating role in areas where Statistical techniques are now used for finance and risk management. ML with its ever increasing algorithms/techniques is an ideal replacement to humans in trading scenario, though it has its own caveats. It is seen that ML and Big data is going to lead a new revolution into the field of Finance. To read more: 

http://www.automatedtrader.net/headlines/153852/gdtrm15-machine-learning-is-the-new-c%2B%2B

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How to reduce attrition in call centers?

Attrition is often seen as a health check for any business. If a high number of people are leaving then something is wrong. The question is what, and what can be done to improve it. Micah Solomon (CONTRIBUTOR), in his article writes about the ways improvement can be done. They are: 1. Optimize recruiting and hiring

2. Enhance training programs

3. Enhance customer satisfaction focused monitoring

4. Establish clear communication channels

5. Enhance recognition and rewards programs

6. Coaching culture

7. Provide skill development programs

8. Offer continuous opportunities for promotion

9. Provide excellent software and tools

10. Improve work conditions

Read more here- http://www.forbes.com/sites/micahsolomon/2015/02/22/improving-customer-service-by-reducing-contact-center-agent-stress-and-attrition/

 

 

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HR Making Use Of Big Data

Today data and analytics wave has replaced the HR and people management. Human resources are one of the most data rich functions in most business. Earlier the data were mostly ignored or just kept in tables and charts but now data analysis has used such data and helped predicting when will employees leave, from where they can grab most suitable candidates and how to identify and retain most talented employees. HR departments are now crunching their data and easily taking decisions for recruitment. Earlier it was not so easy for HR's to look around the globe for hiring but now they can do just by sitting in a room, analyzing data without looking at the globe. Read more at:http://www.smartdatacollective.com/bernardmarr/334941/how-hr-can-use-big-data-smart-way-hint-most-are-not

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Big Data and analytics in sports betting

In the gambling industry, the house with most information wins the game. And it’s no wonder that Big Data is changing the world of gambling. Betting firms are now making extensive use of Big Data and analytics to manage their business and stay at the apex of the game. Big Data services empower gamblers by giving them more information and helping them to plan strategies more effectively. Big Data is also transforming sports gambling. With lots of data to collect and analyze, sports organizations are using it to study players and their tactics. Gamblers are now using Big Data as a way to get the odds in their favor and this has led to the growing popularity of fantasy sports betting. Gamblers are not only using Big Data for their games but also to improve their marketing efforts for example the casinos are analyzing customer data to develop personalized marketing campaign. Read more at:https://channels.theinnovationenterprise.com/articles/how-big-data-is-changing-the-gambling-world

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Things to know about PaaS

In the last few years, the PaaS (Platform-as-a-Service) market has seen an explosion. Organizations are now looking forward to receiving, processing, storing and scaling data and PaaS is making all these possible. Here are five things one should know about PaaS:

(i) PaaS benefits not only start-ups but also other organizations. 

(ii) PaaS platforms differ widely with different architecture and languages. Applications can be developed in languages tailor-made to suit the needs of individual businesses.

(iii) PaaS and DevOps (software developed in response to an interdependence of software developers and other IT professionals) intersects at the point of delivery. Thus, both can work together.

(iv)  PaaS is a safe and secure option for storing and processing data. It also supports important security standards.

(v) PaaS serves as one of the critical components for building applications for IoT. Read more at: https://channels.theinnovationenterprise.com/articles/7964-paas-five-things-you-didn-t-know

 

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The steps to effective and efficient meeting

The key for taking decisions and managing the organization lie in the way you manage your meeting. The meeting should be halved into two so that the span of the meeting don’t affect the essence of the meeting and the entertainment in between will keep the members moving positively. The punctuality and the decorum of the meeting should be followed to set a trend for the employees.  The goal should be distinct and no topic should be discussed outside the focus of the meeting. The efficiency lies when you communicate and describe the matter in between the meeting and make it loud and clear. The entertainment factor is also needed in between the meeting so that no one feels bored. The standup meetings are way efficient as we can see from the research that taking decisions on the feet is speedy and correct. Thus, incorporating the steps will lead to efficient meeting and more productivity. Read more at: http://www.business2community.com/human-resources/5-tips-for-more-effective-company-meetings-01291059

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The skill of candidates in a job interview

The skill to manage the emotion in a work environment is the quality of a person. The need for a positive work environment and the positive vibes of the employee play a vital role in the work environment. The regulation of better customer service by identifying and solving the need of the customer is an essential role of the employee. The adaption of the job environment will help one in getting the boost within oneself. The emotional intelligence is above all and that’s what determines the quality engraved in one person. The former relationship helps in connecting with the people. The success story of the past helps us in getting the idea of the proper emotional intelligence needed. The customer varies and to tackle situation one should be used to every situation for perfectly dealing with them. Read more at-http://www.business2community.com/human-resources/3-ways-to-find-we-not-me-in-emotionally-intelligent-job-candidates-01292121   

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The steps for getting a right job

The technology and innovation have a combined effect on the culture and working environment. The job search varies from one to the other. The winning moments are the resume and the interview skills. The resume itself carries a lot of data with precision. The business market have a lot of circulation of different convincing resumes but still one need to be unique and specified in getting a job for it. The keywords and the skills for wrapping up a resume in a right way is the quality of the candidate. The final show is the interview when you have the allotted time to perform and praise the panel of interviewers. The queen of candidates itself appearing for the interview itself means they are more or less eligible and deserved to be in the company. The ideal candidate is defines as the one who act with the presence of mind with some patience and determination. The mock interviews and finally the quality of performance will differentiate you from others and lead to the pathway for a perfect job. Read more at-http://www.business2community.com/human-resources/cant-find-a-job-do-you-know-why-01289229

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The don’ts for a resume and some rapid solutions

The resume should be a document with some compact and objective information so that one can go through it within 20 seconds or so. The more efficiently you're in integrating the matter in a sheet of paper, the more your chance of getting a job gets increased. The length of the resume should be decent enough and self-convincing. The text should be not too long as online reading of resume gets hectic while reading and evaluating it. The resume shouldn't be too old and the loop of the right information should be conveyed through it. The resume should have an impact on the person concerned and should have the self-convincing power. The wow factor of the resume should be consisted in the resume which will lead to the pathway to success. The key to get evaluated and analyze from the lot of people lies in the skill of how well you incorporate the right steps for a perfect resume. Read more at-http://www.business2community.com/human-resources/five-quick-fixes-for-resume-donts-01286253

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The strategy to work efficiently

The efficiency of an individual comes when one works with less time and produce a huge output. The revenue gets high with the increasing productivity and so one can really earn more out of an efficient business procedure. The passion in professional world doesn't work much but if we really want to attain the desired targets, we need to monetize our passion in the form of data and business strategy. The dream team will lead to around way development of a company along with the goals of the company.  The empowerment of people is needed so as to motivate them to work for the organization. The company should know about the factors which will drive the output to the next level and give the best results. The identification of right behavior helps in creating more by working less. So, to get the best results we need to think, implement and execute. Read more at- http://www.business2community.com/human-resources/work-less-make-morereally-01284793

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The key steps of social media for success

The social media is actually the official platform to communicate and connect with the mass of people. The access in different social media is needed to attract more audience and promote their own organization in a grand way. The skill to master the network and devote time for the same will lead to a successful one. The posts should be at repeated intervals considering the time zone of different countries. The content should be specific so that the audience gets a track of the nature and working of the company. The idea should get circulated in a simple way so that the people get connected. The skill of digital marketing is needed in order to increase productivity and boost an organization. The uploading of pictures in the different sites helps in engaging a large audience as it's an attractive technique to pool the audience. The information circulated and the working procedure should be consistent enough to sustain the status of an organization. Read more at- http://www.business2community.com/social-media/5-social-media-tips-success-01288131

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Interview Tips: An Insight

The building up of confidence has always been the key for a successful interview. The matter of fact is that if someone can control over himself and shows the right confidence at the right time then the job gets well secured from both ends. There are few steps which will boost up and guide one for a successful interview. The primary work is to gather the knowledge and know how of the company from the official website and other related pages of the company. The candidate should know about the basic interview questions and should surf enough on the net to get an idea of the interviews of the real world. The documents to be carried and the attires to appear smart should be arranged a day before to avoid mad scrambles. The need to leave early and reach well before time is the most important factor as it keeps away the stress. The winning weapon for an interview is a confident boosting resume as it will boost one from within. The self-confidence and some patience are always needed during the whole process. Read more at: http://www.business2community.com/human-resources/how-to-build-confidence-before-your-next-job-interview-01282695

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The various ways to reach the world by social media

A platform to reach the audience and communicate best is how we define the social media in recent days. The social networking sites have multiplied their reach through the proper tools of communication but then we have to follow some basic few steps to keep us updated and tied with the social world perfectly. The marketing steps start initially with the targeted audience whereby we can sustain the people in numbers. To follow people, posting more pictures and keeping the sites updated with the latest know how. There is need to post something out of the box and attract the audience by accessing through the different social media sites. The posts should be in numbers and the time allotted for social networking sites should be the most. The interaction with the audience should be regular and sometimes personal touch is also needed. There should be some proper research and reading for the social media books. The content of the page should be convincing enough to pool the audience. The social networking promotions should have some special factors such as a good avatar and an innovative background which will attract the mass. The trending technology of using email conversations and twitter and so on are also important for communication. The boost for yourself and the social media to reach out to the people can be achieved by integrating the various ways. Read more at-http://www.business2community.com/social-media/20-ways-amplify-social-media-reach-01280718

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The seven different ways to impress and convince your customers

The key to sustain and attract customer is to present the worth of your product. The grace to attain and greet your customer is the primary step to impress the customer. One should be inquisitive i.e. the customer needs should be identified and customer should be given the maximum priority and importance for the moment. The knowledge about the organization and its working should be precisely known so that one can properly answer to the doubts of the customers. A proper teamwork is needed to collaborate and consolidate the working process so that the organization stays more organized and presentable to the customers whatsoever. There is a need to present the structure and information of the company in a decent and nice way so that customers get the right impression. After the whole process, the selling process should be closed and the customer should be thoroughly valued by the organization.  All you need to do after the whole process is to follow up with the customers to analyze and coordinate with the customers on a continuous basis. Read more at:http://www.business2community.com/customer-experience/7-ways-to-wow-your-customers-01279642

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Importance Of Data Quality

Data quality has not been so good so far. Huge amount of data can be found that is incorrect or duplicated. It is very difficult to setup an improvement program. One should know what kind of errors are there to allocate the correct resource. To solve data quality problems complex and strategic approach is required which is not same for all problems. Most of the company's decisions are taken after analyzing the data of the company, but if data quality is poor then the result of the decisions can led the company to suffer huge losses. Detecting the data quality is very important because it is positively correlated with business efficiency. Read more at:http://www.smartdatacollective.com/martindoyle/335289/defining-your-data-quality-problems

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